Winnebago County, Illinois

DoIT Helpdesk

Winnebago County DoIT Remote Support

Support Number:

It is the purpose of the Winnebago County Department of Information Technology to be of maximum service to its internal and external customers by providing timely, accurate and financially sound Information Technology counsel, services and solutions.

Our focus shall be the five nines in everything we do – our Information Technology infrastructure shall be available 99.999% of the time; our service commitments shall be completed 99.999% of the time on schedule; 99.999% reliability, accuracy and integrity in everything we do.

The department is open Monday-Friday from 8:00 a.m. to 5:00 p.m. with computerized on-line services available 24 hours a day, 7 days a week. 

DoIT Help Desk - (815) 319-4303    Email -